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Privacy Policy

A legal disclaimer

Privacy Policy – AbbieJaine Aesthetics

Last updated: [add date here]

At AbbieJaine Aesthetics, your privacy is extremely important. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit the clinic, make an enquiry, or book a treatment.

1. What Information We Collect

We may collect the following types of information:

Personal Details

  • Name

  • Date of birth

  • Address

  • Email address

  • Phone number

Medical & Consultation Information

  • Medical history

  • Allergies

  • Treatment notes

  • Before and after photographs (with your consent)

Booking & Payment Information

  • Appointment details

  • Transaction information (no card details are stored by us)

Website & Social Media

  • Contact form submissions

  • Messages sent via Facebook, Instagram, or email

2. How We Use Your Information

Your information is used to:

  • Provide safe and appropriate treatment

  • Contact you regarding your appointments

  • Carry out medical assessments and keep accurate clinical records

  • Maintain legal and insurance requirements

  • Respond to enquiries

  • Share relevant aftercare information

  • Improve our services and communication

We do not sell or share your information with third parties for marketing purposes.

3. How Your Information Is Stored

All personal and medical data is stored securely and only accessed by authorised personnel.
We follow strict confidentiality, GDPR, and data protection standards.

  • Digital records are password-protected

  • Physical documents (if any) are kept securely

  • Photographs are stored securely with your consent

4. Consent

Before any treatment, we obtain your written consent for:

  • The treatment itself

  • Storing your medical and consultation records

  • Taking clinical photographs (optional)

You may withdraw your consent for photographs at any time.

5. How Long We Keep Your Information

Medical records are kept for the time required by UK law and insurance guidelines.
Non-medical information is kept only as long as necessary.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion (where legally permitted)

  • Object to processing

  • Withdraw photo consent

  • Request a copy of your data

To exercise these rights, contact us using the details below.

7. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve user experience.
You can disable cookies in your browser settings.

8. Third-Party Services

We may use trusted service providers such as:

  • Booking systems

  • Secure payment processors

  • Email communication tools

These providers follow strict data protection standards.

9. Contact Information

If you have any questions about this Privacy Policy or wish to request access to your data, please contact:

AbbieJaine Aesthetics
Email: [your email]
Phone: [your number]
Location: Basildon, Essex

10. Updates to This Policy

We may update this policy occasionally to reflect changes in legislation or clinic procedures. The updated version will be posted on our website.

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